Businesses are not protected under Regulation E; therefore they need to be diligent in reviewing their periodic statements. Businesses also need to have multiple controls in place to monitor their online banking account and users
"The Bank will NEVER request personal information by phone, email or text message including account numbers, personal identification information, passwords or any other confidential customer information."
The Bank suggests that commercial online banking customers perform a related risk assessment and controls evaluation periodically. Please contact Donna Purser at 256-356-5626 for a Sample Risk Assessment.
Suggested Web-Sites for Additional Information:
Better Business Bureau – Data Security Made Simple
Bureau of Consumer Protection
Internet Crime Complaint Center
Small Business Information Security
Sound Business Practices for Companies to Mitigate Corporate Account Takeover